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Refund policy

Refer to our terms & conditions- does not collect or retain any  ID card information or banking details of a customer(s). Payments can only be made in advance by internet banking transfer or by Cash.

When a customer place an order(s) we send an order confirmation attached with our banking details followed by our payments instructions. We encourage customer to proceed with payment on their own free will, without sharing any of your banking information.We encourage you to pay for your order once you receive an order awaiting confirmation by email or SMS to ensure timely processing.

Notice: Unpaid orders will not be process, thus not added to delivery schedule or refundable.

*Please note that your bank may delay the transaction of your refund made after 4pm on Fridays- including week-ends or public holiday.

  • Clause 6.1 Amendment of Orders and Cancellation Rights

    1.1. Already Paid for your order(s) ? : Customer will have 24 hours after payment is made to ask for a full refund by calling on 52 55 50 61 / 52 54 26 67 or email us :


    • Clause  5.1- Orders and Cancellation Rights

    1.2. If cancellation is made after 24 hours and in case, if item(s) already been slotted or lift, customer will be charged for the delivery fee of Rs 150 only. Refund will be made for the rest of listed & paid item(s).


    • Subject to clause 4.4 Defect / incomplete (s)/ incorrect Item(s)

    In the event, that item(s) delivered to you are incomplete or include incorrect items, you must notify us promptly or within 1 hour by SMS or call on 52 55 50 61 / 52 54 26 67 email us :

    We may ask you to send a photo as proof for confirmation. Fully refund will be made by team within 48-72 hours -working days - excluding public holidays.

    Our team will contact you for the refund or to re-schedule a date for collecting or replacement of the item(s).*subject to availability. In the meantime, it's upon customers responsibility to keep the item(s) properly under custody not more than 4 days.

    • Subject to clause 4.4 delivery- unaccomplished

    It is your responsibility to ensure that an appropriate person is available at the time of delivery. Failing to attend, your order will be retain by We will notify you by email or sms for re-scheduling another delivery date*if so, delivery fee may applied & not refundable in case of unaccomplished return. Please refer to our terms & condition section for more information.

    • Subject to clause 4.5 
    Please note adverse weather conditions or other events outside of our reasonable control may result in the occasional late or canceled delivery. If that is the case we will endeavor to contact you as soon as we are able to in order to reschedule your delivery date availability.In any event, subject to clause 7.1 , our liability to you will be limited to the price of items not delivered and the cost of delivery.

     Refund procedure:

    Please note that never collect any of your banking records so do contact our team on 52555061 or 52542667 or email us with subject inline ''Refund'' to