Privacy Policy

Last updated: March 14, 2021

1. Information Collection

When you shop with Tizardin.mu™ (BRN 107024772), we collect the personal details you provide us—name, email, address, phone, etc.—in accordance with the Data Protection Act 2004.

We do not share your personal information with third-party marketers. Your data is used only as described below.

2. What We Collect & Why

Gathering your information helps us improve our service. We collect data in several ways:

1. Account registration: name, email, gender, delivery address, contact. Stored so you don’t re-enter on every order.
2. Order history: we record what you buy (but never your card details) to help with returns, favorites, and faster support.
3. Site usage: cookies track how you browse so we can optimize our store experience.
4. Email logs: we keep correspondence so we can resolve issues and remember your preferences.
5. Call recordings: phone calls may be recorded for quality and training.
6. Partner data: we share minimal info with delivery or payment partners strictly to fulfill your orders.

3. How We Use Your Personal Information

We use your data only to:

1. Process orders and manage your account.
2. Improve our website and services.
3. Analyze shopping habits to tailor offers.
4. Send you updates about products, promotions, or events.
5. Prevent fraud and comply with legal requirements.

You consent to this use by creating an account or placing an order with us.

4. Unsubscribing

You can opt out of marketing emails at any time via the “unsubscribe” link in our messages, or by emailing us at contact@tizardin.mu (Subject: “Unsubscribe”).

5. Security & Data Retention

1. We use SSL encryption to protect your data in transit.
2. We may request ID proof before sharing sensitive account info.
3. Keep your password confidential and log out on shared devices.

6. Identity Fraud

1. Beware of spoof emails or sites asking for personal info—we never request such data via unsolicited emails.
2. If you receive suspicious messages, do not click any links and contact us immediately.

7. Policy Updates

1. You can update your profile information anytime by logging into your account.
2. We may revise this policy; please review it regularly. Continued use constitutes acceptance of changes.

8. Access to Your Data

1. View or edit your personal data via your online profile.
2. To request a formal data report, email us (Subject: “Subject Access Request”) with details of the data you need. A Rs 500 fee applies.

9. Further Information

Questions? Email contact@tizardin.mu or write to: